Grievance Redressal
Mechanism

The Student Care Centre (SCC), works under the Dean of Student Welfare (DSW) at CGC Mohali (Jhanjeri) and typically involves a designated committee or authority to receive and investigate grievances from students, faculty, or parents. Its primary aim is to offer comprehensive support, ensuring students' needs are met efficiently and effectively. It ensures a confidential submission process, impartial investigation, and timely resolution. Clear communication with the parties involved, feedback mechanisms, and escalation provisions are integral parts.

The Student Care Center (SCC) serves as a centralized hub for addressing all student concerns promptly, guaranteeing resolution within 24 hours. Whether it's academic, sports, hostel, transportation, or any other issue, students can rely on SCC for assistance.